Retail Security Cameras
Thursday, February 11, 2010 16:32A couple of weeks ago I went with my family to get some pizza. It was one of those day we had been rushing around and just wanted to get some good hot food, so pizza it was. Like most food service businesses, this one had a security camera system that was visible as soon as you walked into the store. While I was standing there waiting for our pizza, I started looking at the positioning of the security cameras. What I noticed was that the security cameras covered the cash registers and other employee work areas, but the camera system did not cover the customer area in front of the checkout area. With this positioning of the cameras, their purpose seemed to be just to monitor employees work and to address internal theft issues.
Internal theft issues are a major area of concern for businesses because most of the money lost by a business usually occurs from internal sources such as employees. In this case, however, I would also want the camera system to monitor the customer waiting area for two reasons. First, I would want to gather evidence if someone came in and robbed the business. Secondly, I would want it to record the area so if anyone claimed to have been injured at my business, I could show what actually happened.
If you currently have or decide to install a security camera system, make sure you cover all important areas of your business, including customer waiting areas. In the case of the pizza shop, I would have placed another camera where it would get good security footage of the customer as they entered or left the pizza shop. Despite the extra cost, I would also place another security camera where it would get a good view of the customer waiting area. It is possible, depending on the layout of the building, to get away with one for both the entry and waiting area, but I would recommend the use of two security cameras. In the case of a robbery, you want a closeup of the robber entering or leaving but also a wider view of the whole room. This would require a camera placed further away to get good security footage of the whole area.
I ran into another security camera solution recently. It is a security camera that is housed covertly in a height strip that most businesses have on the interior of the front door so employees can tell the police approximately how tall the person who robbed the store was. The height strip camera is sold by a company called Advanced Technology Video. I do not have any affiliation with this company so this is not an endorsement of them or there product. There may be other companies out there with similar types of security camera products, but I thought it was a neat idea to integrate the height strip security measure with the security camera security measure. Good camera footage is always an important security concern.
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James says:
March 12th, 2010 at 12:12 AM
I agree, I would also want cameras for customers. I have a retail store with a lot of racks that are potential hiding places for shoplifters. I cannot bring in additional employees for that would bring my overhead costs up. For my high end stuff I installed loss prevention devices to help deter shoplifters.